Property types & audiences
New build snagging: the carpentry defects worth reporting
Knowing the difference between a snag and normal settlement makes your list far more effective.
New build snagging lists work best when they are specific and defensible. A list of forty items including several that are normal seasonal movement gets treated differently to a shorter list of genuine defects with clear descriptions. Carpentry items make up a large share of most lists, and they are also among the easiest to describe precisely — which is exactly what gets them actioned.
Doors and ironmongery
Look for doors that do not latch without a push, uneven gaps around the leaf, hinges not fully seated, handles fixed off-centre or loose, and doors catching on new floor finishes. All of these are installation issues, not settlement.
Skirting, architrave and trim
Open mitres at external corners, trim not scribed to an uneven wall, nail holes unfilled under the paint, and architrave standing proud of the lining. These are fit and finish issues and are legitimately reportable.
Staircases
Squeaking treads, movement in the balustrade, gaps at the string and newel, and spindle spacing that does not look consistent. Movement in guarding should always be reported — it is a safety item rather than a cosmetic one.
Kitchens and fitted units
Doors out of line across a run, kickboards not scribed to the floor, end panels gapping against the wall and fillers cut short. These are the same second-fix issues found in any kitchen, and they are correctable.
What's usually not a defect
Fine shrinkage cracks at plaster junctions and slight seasonal movement in timber during the first heating season are expected in a new building as it dries out. Distinguishing these in your list makes the genuine items stand out.
Questions we're asked about this
Snags the developer won't return for?
Send your list with photos and we'll tell you which items we can put right and what each involves.
Get a free quote
Reply within 24 hours - No obligation